AllergyShield Support

Privacy Policy — AllergyShieldEffective Date: September 2, 2025AllergyShield respects your privacy and is committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and your rights.1. Information We CollectWhen you use AllergyShield, we may collect the following information:Email Address — used to create and manage your account.Allergen Preferences & Scan History — information you provide about allergens, severity levels, and scanned products.Photos of Food Labels (if you choose to upload) — used only to provide allergen scanning functionality.App Diagnostics & Usage Data — such as crash logs and basic interaction data, to improve performance and reliability.2. How We Use InformationWe use your information to:Provide the app’s core functionality (scanning, allergen alerts, history).Personalize your experience.Improve performance and troubleshoot issues.Communicate with you regarding your account if necessary.3. Third-Party ServicesWe use trusted third-party services to support our app:Firebase Authentication — for account creation and login.Firebase Firestore & Storage — to securely store allergen preferences and scan history.Firebase Crashlytics / Performance Monitoring — to help us identify and fix app issues.These services may collect identifiers and diagnostic data as part of their normal operation.4. Data SharingWe do not sell, rent, or share your personal information with advertisers or unrelated third parties.Your information is used only for app functionality and improvement.5. Data Retention & ControlYou can request deletion of your account and associated data at any time.To request deletion, please email us at [your support email].6. Updates to This PolicyWe may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.7. Contact UsIf you have any questions about this Privacy Policy or your data, please contact us at:
[email protected]